Shipping Information

All orders are shipped from our address in Denmark:

PUZO
Ingstrup Allé 28A
2770 Tårnby
Denmark

We aim to process and ship your order within 1-3 business days, unless otherwise stated.

---

Delivery Times

Denmark: 1-3 business days
EU countries: 3-7 business days
Rest of the world: 7-14 business days (depending on destination and customs processing)

Please note: Delivery times may be extended during holidays, sales periods, or high-volume campaigns.

---

Pre-Orders

Some products are available as pre-orders, which will always be clearly marked on the product page.
For pre-order items, we provide an estimated delivery window - your order will be shipped as soon as the item arrives in stock.

If your order contains both in-stock and pre-order items, we reserve the right to ship everything together, unless otherwise agreed.

---

Shipping Costs

Free shipping within the entire EU.

All orders are shipped using reliable carriers such as PostNord, GLS, or UPS.

---

Order Confirmation & Tracking

You will receive an order confirmation by email immediately after placing your order.
Once your order has been shipped, you will receive a tracking link, allowing you to follow your package every step of the way.